How much time do I have to cancel or change a scheduled consultation – Missed consult

If you cannot keep your appointment, please reschedule online using the clinic's email software. For additional instructions, click here. The office requires at least 3 business days before your scheduled consult is canceled. A missed consult fee equal to the value of the appointment time scheduled will be charged.

Please make sure you are receiving confirmation and reminder emails regarding your appointments. If not, please manually mark these appointments on your calendar to ensure you can attend. You can also keep these emails as friendly to increase your chance of receiving them.

As a courtesy, our scheduling service will email you an appointment reminder the day the appointment is made and 1-7 days in advance before your consult. We can not guarantee patients will receive these reminders because of email and spam filters. Not receiving a reminder email is not an acceptable excuse for a missed consultation.