Please remain available for the full consult window in case Dr. Justin is running late due to prior appointments.
If you are unavailable at the time of your consult, a missed consult fee will be charged in full.
If more than 6 months have passed since your last consultation, a new patient consult may be required. This allows sufficient time to reassess your current health status, review any changes or challenges, and update your care protocol accordingly.
The longer the time between visits, the more time and clinical effort is required to properly evaluate your case. A significant gap may necessitate a more comprehensive intake and review process to ensure your plan remains appropriate, safe, and effective.
This policy is ultimately at the discretion of Dr. Justin, based on clinical judgment and the complexity of your case.
All scheduling and consultation policies are subject to change and will be reflected in our most current Terms of Service and New Patient Forms.
Tip: To avoid delays or the need for a new intake, we recommend scheduling follow-ups at least every 2–3 months.
1-30 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program.
Troubleshoot any issues with your functional medicine program. This appointment type does not provide enough time to review lab work.
30-45 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 1-2 labs test may be reviewed during this time.
45-60 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 3-4 labs test may be reviewed during this time. *Patients are charged for the time block used not the time scheduled.
Paperwork can be filled out and sent via our online form:
New patient paperwork: https://justinhealth.com/new-patient-form
Depending on the type of test, the samples required are saliva, urine or stool. All tests are completed by the client through easy test kits that are self-administered in the comfort of your own home. Dr. Justin does not do any blood tests.
Dr. Justin has learned over many years that the accuracy of your lab findings and the quality of the professionals performing the lab tests is the key to you uncovering what’s going on. Quality is not equal across all lab companies. Many times we see “normal” test results from regular lab companies and our lab tests find many “functional” problems. The lab companies used by Dr. Justin have the highest testing standards and the most consistent lab results year after year. These are not replacements for regular medical tests, these tests are only used to detect “functional” issues rather than medical problems and aren’t meant to diagnose or recommend protocols for diseases. We are attempting to detect problems with the functioning of organ systems prior to the onset of a disease.
Our authorized laboratories are only able to sell test kits to licensed practitioners. Dr. Justin uses specific lab tests from small lab companies that exclusively offer functional medicine tests. Larger national labs and local hospital based labs are not helpful for these types of highly specialized tests.
Dr. Justin does all lab review sessions and will design your protocol during your lab results consultation. The rest of our team helps with follow up, nutritional and lifestyle coaching as well as with disseminating all of our health and wellness educational information.
The number of labs recommended will depend on your individual situation including the number of issues you struggle with and the length of time you have been experiencing them, but the range is 1-4 lab tests.
The number of labs recommended will depend on your individual situation including the number of issues you struggle with and the length of time you have been experiencing them, but the range is 1-4 lab tests.
We encourage clients to book 1-2 months in advance. Depending on the time of the year, we can usually schedule a new patient or lab results appointment within 1-2 months of the requested time.
We do have after hour consultations so patients can get in faster if they want to get in faster if it's an emergency or if feel their health can't wait. These consults have a higher consult price to ensure there is availability.
The fastest and easiest way to schedule an appointment is by using our online scheduler: Click here to make an appointment The earliest available appointments will always be posted online first.
15-30 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 1 lab test maybe reviewed if time permits. Troubleshoot any issues with your functional medicine program. This appointment type does not provide enough time to review lab work typically.
30-45 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 1-2 labs test maybe reviewed during this time.
60 minute consult: This consult is designed for questions regarding diet, lifestyle and the supplement program. 2-3 labs test maybe reviewed during this time. *Patients are charge for the time block used not the time scheduled.
No, Dr. Justin is not a medical doctor (MD).
He does not diagnose or treat medical diseases, provide emergency care, or issue protocols for medical conditions. If you are experiencing a medical emergency, please get in touch with your primary care physician or call 911 immediately.
Dr. Justin is a licensed chiropractor who specializes in supporting the body’s natural healing processes by addressing chemical, physical, and emotional stress imbalances. He aims to help patients restore balance and promote overall wellness through a functional, root-cause approach.
Yes, Dr. Justin is happy to answer brief questions about your protocol or symptoms via email.
Dr. Justin will respond directly if your question can be answered in under one minute.
If your question is more complex or requires back-and-forth communication, he will recommend scheduling a brief consult or addressing it at your next scheduled appointment (if it’s not urgent).
Note: For common concerns, please check the Members Area first. Dr. Justin provides helpful handouts on topics such as:
Supplement reactions
Die-off reactions
Thyroid support instructions
HCL and digestive support guidelines
These resources often answer many common questions and can save you time.
Dr. Justin no longer sees patients in person at a physical office location.
He works with patients virtually via phone or video consultations, serving clients from all over the world.
Most patients who initially prefer in-person visits find that video consultations with screen sharing provide just as much—if not more—clarity, support, and value.
To schedule a consultation, please visit:
https://justinhealth.com/consult
Note: Phone is the default method unless video is requested ahead of time or during the session.
It's very important we keep good two-way communication if any issues occur as most of the times there are solutions for them.
If you are feeling overwhelmed the best step is to schedule a consult asap to review progress and break up the next steps in your health journey into smaller chunks so you feel less overwhelmed.
Dr. Justin is a very caring doctor. He is deeply passionate about empowering people to take back their health and live fully balanced happy lives. He found his way to his career through his own health challenge and knows what it’s like to have a chronic health condition. In working with thousands of patients, he practices kindness and understanding through all of his interactions. Please see our testimonial page of our website for feedback from many of his patients.
Dr. Justin and the office staff are committed to responding within 2 business days.
We offer new patient consultations with family who are refered in at a discount of $100 off the typical new patient consult rate to see Dr. J.
The new patient consultation is an assessment of your health and recommendations on what tests are required to understand the state of your body systems. The new patient consultation fee does not include any follow ups, test kits or supplements. It does include extensive wellness resources including videos, books and handouts accessible in the members area and via email.
There are no discounts available at this time.
We do not bill insurance companies; it is up to each individual to determine whether their insurance plan provides reimbursement for consultations, supplements and lab tests. With certain labs we help facilitate the lab company billing the patient's insurance. If there are any issues with the billing, it is the patients responsibility to contact the lab to address the matter.
All patient invoices are super-bill coded and list CPT and diagnosis codes that you may submit to your insurance company. Our superbills provide the codes for consultations and lab tests. Most insurance companies will not reimburse for supplements. Please note that we cannot guarantee reimbursement. This will depend on your individual plan. HSA and flex savings account can be used for payment as well.
The payment is due after the consultation, the patient will receive an emailed invoice where payment can be entered online to finalize the invoice.
Methods of payment are: Digital Checks (no mailed checks), Visa, MasterCard, HSA, Flex-savings, Discover or debit card.
Late fee's are added automatically by our invoicing software, but If you need to adjust your invoice, don't worry you will not be charged any late fees as long as you let us know you need to make adjustments in the first couple business days of receiving it. If you need to delay any of the supplements or labs (not including consults) we can break them up into separate invoices that can be paid at a later date of your choosing. Labs and supplements will ship once they have been paid.
You can also ask the doctor to leave supplements or labs off your invoice during your consult and you can go online and order them at your leisure at www.justinhealth.com/shop.
We always waive late fees as a one time courtesy for new patients. When you read the invoice cover letter that goes out with every emailed invoice, the late fee policy is very transparent. The late fees start 2 business days after the consult and do not apply if you reach out back to the office in the first 2 business days to make any adjustments. If you have reached out to the office within 2 business days and received a late fee, just email us and we can waive it for you.
The policy is here for a few reasons.
1. To incentivize good patient behavior to ensure payments are collected in a timely manner. In a physical setting, payment would take place immediately after the consult.
2. To ensure the timing and sequencing of care in regards to labs, supplements and follow-up consult rescheduling. Also, many patients have information regarding their invoice top of mind right after their consult, the longer a patient waits to pay, the greater chance they forget why they are being prescribed a certain supplement or lab tests in their protocol. This then requires the need to schedule additional follow up consults so the patient can be refreshed on the rationale of their protocol.
3. To prevent staff time from being spent chasing after late invoices, rescheduling patients, answering questions and accommodating patients who have delayed payment.
Since we added this policy it solves the issues above. Thank you.
The intro consult requires a deposit of $20 to hold your consult. The $20 deposit can be applied as a credit to your new patient consult.
For patients who continue with care, the intro consult is complimentary.
The office has a 3 business day cancellation policy. Any last-minute cancellations or missed consults will forfeit the $20 deposit.
Supplement recommendations can range between $50 to $400 per month. Supplements are recommended specifically on a case by case basis depending on patients individual body system lab testing for the their hormones, digestion, infections, detox, and nutritional deficiencies. It's also dependent on what phase of care the patient maybe in, as some phases of care overlap. This may occur like when infections are being addressed while supporting the adrenal and digestion.
The factors that can influence supplement recommendations also include the patient's current diet, lifestyle, sleep, work and home stress. Other variables can include your age and how long you have been dealing with health challenges for.
Supplementation recommendation can also be adjusted to a patients budget. The biggest issue is making sure expectations are managed. The more health challenges a patient is currently dealing with may require more supplementation to help accelerate their healing.
Realistic expectations help patients to be more compliant on their health journey. If a patient is currently dealing with massive stress (work or relationship stress) that can't be avoided at the time, our goals maybe more to prevent health decline than actually heal and improve ones health. Everyone's at a different place in their health journey so Dr. J's goal is to help meet a patient where they are at on their journey.
Body System 1 Tests (Hormone System): Range between $100-$450.
Body System 2 Tests (Digestion & Infections): Around $400-$450
Body System 3 Tests (Detox & Nutrients): $400-450
Test recommendations are specifically recommended at the time of new patient consult and follow consults. Our recommendations are based on getting the optimal information depending on what the patient is dealing with healthwise. Our recommendations can be adjusted and consolidated to help meet the patient's budget. Doing something is always better than nothing. Creating a program where at least 1 test can be taken is a great starting point.
Supplement recommendations can range between $50 to $400 per month. Supplements are recommended specifically on a case by case basis depending on patients individual body system lab testing for the their hormones, digestion, infections, detox, and nutritional deficiencies. It's also dependent on what phase of care the patient maybe in, as some phases of care overlap. This may occur like when infections are being addressed while supporting the adrenal and digestion.
The factors that can influence supplement recommendations also include the patient's current diet, lifestyle, sleep, work and home stress. Other variables can include your age and how long you have been dealing with health challenges for.
Supplementation recommendation can also be adjusted to a patients budget. The biggest issue is making sure expectations are managed. The more health challenges a patient is currently dealing with may require more supplementation to help accelerate their healing.
Go to www.justinhealth.com and click the schedule button. You can also go directly to www.justinhealth.com/schedule and click on the appropriate appointment you are looking to schedule. Find an open time, fill out the required information, click submit and you are in. You will get an appointment confirming your appointment as well as appointment reminders leading up to your appointment.
Typically all appointments are scheduled in your time zone according to where you are located when you schedule your appointment. If you are scheduling in a different time zone then where you live, please adjust for this.
Orders are shipped by regular USPS. If requested, we can also send you the tracking number as well.
Our office ships within 1 business day of payment from your online order unless stated otherwise. This excludes holidays.
The quickest and easiest way to order supplements or test kits is via our online store. You will receive a password from our office via email in order to gain access to the store.
Below are the following lab turn around times regarding how long it will take to process your test and receive your results. Please use these times to help you schedule your next appointment.
http://www.justinheath.com/schedule
Lab turn over time:
Blood test (5 business days from
MDL blood or ZRT test (1.5
DRG test (10 days from when
GI MAP (4 weeks from when
Organix test (4 weeks from when
Salivary Tests: 201, 205, 208, 209 (2 weeks from when
401 H stool test: (2 weeks from when
Heavy metal urine test (2 weeks from when
International orders are shipped by USPS Mail International Priority. Please contact the office for any international shipment requests. If you require expedited shipping, please e-mail for UPS Expedited Worldwide shipping charges. International shipping fees will be charged on a separate invoice once distance and weight costs can be calculated.
Functional Medicine, rather than targeting individual symptoms, focuses on the optimal functioning of the entire body and its organs. It addresses the underlying causes of disease, using a systems-oriented approach in partnership with understanding the conditions and history in which the disease manifested. Genetic, environmental and lifestyle factors all have a direct influence of long-term health and chronic health issues.
Dr. Justin's Method is a functional medicine lab based health approach focused on addressing five common conditions – weight gain, fatigue, depression, female hormone and digestive problems – through restoring the 3 main body systems: hormones, digestion and detoxification.
Results vary by each person. Some people feel dramatic improvement within the first month, others may take a bit longer. Our standard programs are for a minimum of 6 months. Remember, your body didn’t fail overnight. Years of stress and illness takes its toll and it takes a proper amount of time to restore. On average it takes one month of repair for each year you’ve suffered from a specific problem.
Dr. Justin's Method addresses the 5 most chronic symptoms of weight gain, fatigue, depression, hormone imbalances and digestive problems that are typically misunderstood/misdiagnosed by conventional medicine practitioners who attempt to address the symptoms, not the root cause/damaged system. Dr. Justin's Method is a lab-based natural health protocol that tests and identifies the dysfunction of the 3 core main body systems. Typically these 3 main systems have become compromised long BEFORE the symptoms appeared. The lab tests are used to determine the required natural support needed to rebalance your body back to its normal state.
Dr. Justin's health protocol has been tested and proven with 10 years of clinical experience by over 2,000 patients. With that said, it depends on the diligence of each client in following their daily protocol and making lifestyle changes that only they can be responsible for implementing.
Dr. Justin is committed to assisting and empowering his clients to take back their health and experience life changing results if they are committed to the process.
We see a 90% plus sucess rate with patients. Some patients have multiple infections and have been sick for decades, so the speed at which someone heals will be different for each person.
These are natural, plant based products that support and balance the adrenal glands and are combined into customized wellness plans based on individual lab results.
Depending on the results of your lab tests, Dr. Justin uses different combinations of DHEA, pregnenolone, and all of the herbs, antioxidants, vitamins and minerals required for adrenal recovery.
While retesting isn’t required, it is recommended that a client retest at the 6 month mark to measure improvement and adjust protocols if needed. Once a client has achieved their desired health results, we recommend annual testing to ensure your body systems continue functioning at their best.
Initial programs range anywhere from 3-6 months depending on the degree of your health condition.
The goal of the Justin Method is to mimic the body’s natural reproduction of its own hormones and we only use products that naturally occur in the body to restore your internal production of adrenal hormones.